Last updated: October 30, 2026
BASICALLY (“we”, “us”) runs the online store at basically.fashion. This policy explains what personal information we collect when you visit or buy from us, how we use it, and the choices you have. We handle personal data in line with Ghana’s Data Protection Act, 2012 (Act 843).
Information we collect
- Order details: your name, phone number, email address, delivery address and the items you order.
- Account details: your email and password if you create an account.
- Messages: anything you send us through our contact form or chat.
- Technical data: your device type, browser, approximate location and how you use the site, collected through cookies and similar tools.
Payments are handled by our payment providers. We do not see or store your full card details.
How we use your information
- To process, deliver and support your orders, including returns and refunds.
- To contact you about your order or reply to your messages.
- To keep the site secure and prevent fraud.
- To understand how the site is used so we can improve it.
- To meet our legal obligations.
Who we share it with
We only share what is needed to run your order: with delivery partners and suppliers so your items reach you, with payment providers to take payment, and with service providers that host or support our website. We do not sell your personal information.
Cookies
We use cookies to keep your cart working, remember your preferences and measure site traffic. You can block or delete cookies in your browser settings, but parts of the site, such as the cart and checkout, may not work properly without them.
How long we keep your information
We keep order records for as long as we need them to support your purchase and meet legal and accounting requirements. After that, we delete or anonymise them.
Your rights
You can ask us to show you the personal information we hold about you, correct it, or delete it, and you can object to how we use it. To make a request, use our Contact page. You also have the right to complain to Ghana’s Data Protection Commission.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Questions about this policy? Reach us through the Contact page or the chat pop-up in the bottom-right corner of the site.